State Farm® Insurance Agent Ashley Avila
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charlie Flow
September 23, 2024
5
out of
5
rating by Charlie Flow
"Excelent service, knowledge and friendly customer service. I'm very satisfied with Ashley's over all service. 5 stars"
We responded:
"Thank you for your kind words Mr. Castillo, it has been a pleasure being of service to you the past few years. "
Frank Hernandez
September 2, 2024
5
out of
5
rating by Frank Hernandez
"The ASHLEY AVILA State Farm Agency and Staff were extremely attentive and actively engaged during every facet of my claim, from start to finish. BEST insurance agency I have ever dealt with during my 74 years !!!"
We responded:
"Thank you for your kind words Mr. Hernandez, it is a pleasure being of service to you! "
Manuel Miles
August 12, 2024
1
out of
5
rating by Manuel Miles
"HORRIBLE, UNPROFESSIONAL, UNORGANIZED. Do not get insurance with this agency. All you will receive is a headache. They do not know what they are doing. O STARS"
We responded:
"We looked up "Manuel Miles" in our system and we are unable to find you as either a current or former policyholder here at Ashley Avila State Farm Agency. If this is in reference to a different policyholder’s account, we’d like to learn more so we can resolve any issues. Please call our office at your earliest convenience at (832) 871-3269 or please schedule an appointment directly with Ashley Avila via email ashley@ashleyavila.org so she can assist you."
Jim Wynn
July 29, 2024
5
out of
5
rating by Jim Wynn
"Hassle free ,great customer service"
We responded:
"Thank you for your kind words Mr. Wynn, it is a pleasure being of service to you! "
Devonta Duncan
July 3, 2024
5
out of
5
rating by Devonta Duncan
"Ashley is very helpful"
We responded:
"Hey Devonta! Thank you so much for your kind words, we're glad you are here & we're happy to be of service to you. Please don't hesitate to reach out to us if you need anything else in the meantime!"
Melissa Esparza
June 14, 2024
1
out of
5
rating by Melissa Esparza
"Do not recommend to get insurance with this agency. Everything sounded great at the time of sign up for a new policy on both of my 2023 dodge chargers. Signed up paid for two months of insurance and received a letter stating they would be cancelling my policy due to information that was not provided by myself. It was an accident I was in over a year ago and i was hit from behind, I also mentioned this at the time I purchased the insurance. How do you sign someone up for a policy without doing all your research and then just cancel two months later without finding out the facts? Worst customer service and worst insurance experience with this agency."
We responded:
"Hi Melissa, We are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d like to learn more so we can resolve any issues. Please call our office at your earliest convenience at (832) 871-3269."
GeorgeG Curriedu
May 6, 2024
5
out of
5
rating by GeorgeG Curriedu
"Ashley Avila took great care of me, in a very time sensitive situation. She was very patient, kind and understanding!"
We responded:
"Thank you for your kind words Mr. Currie, I’m glad we were able to work together to resolve your issues in a timely manner. If you need anything at all, please don’t hesitate to reach out!"
Nichole Thompson
May 4, 2024
5
out of
5
rating by Nichole Thompson
"Best agent for all your insurance needs! I highly recommend her for all your questions about insurance and helping to find ways to save money. She’s also great with life insurance!"
We responded:
"Thank you for your kind words, we are grateful you're here and are grateful for your trust in our office. We will take great care of you! "
Angel Monarrez
May 2, 2024
5
out of
5
rating by Angel Monarrez
"Ashley Gamboa is the best any time I have trouble with anything just a call away. Always is super respectful and professional. One of the best agents I’ve ever had to deal with."
We responded:
"Thank you for your continued support, we're happy you're here and are grateful for your trust in our office. We'll take great care of you! - Ashley Avila State Farm"
Rocio Carrion
April 24, 2024
5
out of
5
rating by Rocio Carrion
"Ashley and her staff are AMAZING! The customer service is top notch. I am always greeted with a smile when I stop by or a friendly voice when I call in. My questions and concerns are always answered and resolved quickly. Ashley is also bilingual which makes her such an asset to the community!"
We responded:
"You're the best, Rocio! Thank you for your kind words, we greatly appreciate you. If you need anything at all, please don't hesitate to reach out. "
Τανια Παγιαζητη
March 3, 2024
5
out of
5
rating by Τανια Παγιαζητη
"I was with Statefarm and Ashley Avila for more than one year. Ashley was always very responsive, kind and helpful. Highly recommended!"
We responded:
"Thank you for your kind words, we greatly appreciate you and your business. We will work hard to earn your business back! "
Monicah
October 6, 2023
5
out of
5
rating by Monicah
"She’s honestly one of the kindest agents I know!"
We responded:
"Thank you so much for your compliment Monicah, we take pride in our customer service and we look forward to being of service to you. Please don't hesitate to reach out if you need anything at all! - Ashley Avila State Farm "
Joshua Hollis
September 17, 2023
5
out of
5
rating by Joshua Hollis
"I recently went in to purchase car insurance, from the time that I walked through the door I felt very welcome. The entire staff was very friendly, courteous and very professional. From that I purchased my insurance through this State Farm agency."
We responded:
"We love having our customers visit our office, thank you for stopping by Mr. Hollis. We look forward to being of service to you. If you need anything at all, don't hesitate to reach out! Welcome to Ashley Avila State Farm Agency! "
Teresa Chapman
September 6, 2023
5
out of
5
rating by Teresa Chapman
"Ashley and her team are always so responsive and believe in taking care of their clients. I am so blessed to know her."
We responded:
"Thank you so much Teresa, your words mean a lot to us. We strive to make our customers happy one day at a time! "
Maria Murillo
July 31, 2023
5
out of
5
rating by Maria Murillo
"I love love love working whit my agent Ashley and her staff . This was my first time getting into a major car accident and I was so lost on the process but they made it so easy and I had no issues whit them at all they where on the ball and took care of us like family . I recommend them 100% and the app is also friendly user !!!"
We responded:
"We strive to make our customers happy every day. Thank you for being a loyal customer, it is a pleasure being of service to you Maria! "
Luis Diaz
July 10, 2023
5
out of
5
rating by Luis Diaz
"Muy excelente muy buen servicio 👍 😃"
We responded:
"Muchisimas gracias Luis! "
Mr. Taj
May 24, 2023
1
out of
5
rating by Mr. Taj
"Terrible experience working with this state farm agent. Unprofessional, reps have a HUGE lack of knowledge and are absolute grunts. Do yourself a favor and choose a different State Farm agent to work with"
We responded:
"Mr. Taj, We are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d like to learn more so we can resolve any issues. Please call our office at your earliest convenience at (832) 871-3269."
Anwar S Shatil
February 2, 2023
5
out of
5
rating by Anwar S Shatil
"Odalys was super helpful, went beyond and above to explain the insurance and discounts to reduce my cost further down. Same goes with Ashlyn too! Highly recommended!"
We responded:
"Hey Anwar! Thank you so much for your kind words, we greatly appreciate having you as a customer. We're lucky to have Odalys & Ashlyn, they're the best! If you need anything at all, don't hesitate to reach out. "
Mike Danna
February 1, 2023
5
out of
5
rating by Mike Danna
"Great job. Found me the best rates"
We responded:
"Thank you for stopping by, we're excited to be of service to you. Welcome to State Farm! "
Evert Geerlings
January 24, 2023
5
out of
5
rating by Evert Geerlings
"Odalys Menjivar is always very kind, extremely responsive and always willing to work through any questions I have. She's easy to work with and provides me everything I need, when I need it. She is GREAT!"
We responded:
"We're very lucky to have Odalys! Thank you so much for your kind words, we greatly appreciate you as a customer. Please don't hesitate to reach out if you need anything at all Mr. Geerlings! "
Cassandra Rosales
September 18, 2022
5
out of
5
rating by Cassandra Rosales
"if there were more stars i would give Ashley a sky full of them ! Having her as my State Farm Agent is the best decision ever. She didn't just sell me insurance. She is always available when i need her or when i have a question (within reason). She keeps me informed of any changes with my policy and does annual reviews. What most could i ask for from an agent ? I wish there were more Ashleys in the world of insurance."
We responded:
"Mrs. Rosales, Thank you so much for your kind words, we truly appreciate you as a customer. Our team is constantly learning and growing, and to see our hard work pay off by getting compliments like yours makes everything worth it. You know if you ever need anything at all, we are here for you. Best Regards, Ashley Avila State Farm Agency"
Janet Cabrera
May 19, 2022
5
out of
5
rating by Janet Cabrera
"In search for auto insurance Nick went above and beyond to ensure I had a reasonable quote for two of my vehicles! He followed up with me after a month and luckily he already had my info on file which facilitated the process. Due to the outstanding prompt customer service I decided to refer my parents and helped them join State Farm on the same day! As part of a warm welcome to Ashley Avila State Farm, they sent me a gift card! I couldn’t have made a better choice :)"
We responded:
"Hey Janet! Thank you so much for trusting our agency with your insurance needs. We take great pride in our customer service! You know if you need anything at all, we are here for you. Welcome to State Farm!"
Israel Ortiz
April 12, 2022
5
out of
5
rating by Israel Ortiz
"At first I heard mix reviews and took me awhile to finally switch over to State Farm but when I did switch, it was one of the best decisions I could ever make. Ashley and her team made the transaction smooth and easy and been a huge help and supportive through everything and and couldn’t be more happy to be a customer of there’s and apart of there family!"
We responded:
"Thank you for your kind words, Israel! We really appreciate you as our customer. If you need anything at all, we’re here to help!"
Anjelica Alvarez
March 24, 2022
5
out of
5
rating by Anjelica Alvarez
"I’m so happy to do business with Ashley Avila Gamboa she is the best agent with State Farm."
We responded:
"Thank you so much for being a customer, we greatly appreciate your business. If you need anything at all, please don’t hesitate to reach out."
Mr 713
March 11, 2022
5
out of
5
rating by Mr 713
"Great customer service. I appreciate odallas giving me such a great quote. I'm a new customer"
We responded:
"Thank you for being a customer, we greatly appreciate your business! Odalys has been a great asset to our agency, I’m glad she was able to help you & your family!"