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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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iiKeepEm GlossyBaybeee

March 16, 2026

5  out of  5
rating by iiKeepEm GlossyBaybeee
"Macy Is The Sweetest & Best Insurance Agent I’ve Ever Talked To. She’s Very Patient Had No Problem Going Over Everything With Me. She’s Also Very Organised I Love That About Her :) Plus She Followed Up With Me On My Insurance."
We responded:
"iiKeepEm, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ashley Avila’s Team—we are always here to help!"
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Mumina Donaleski

March 11, 2026

5  out of  5
rating by Mumina Donaleski
"Fast, efficient, to the point. Didn't waste my time. It was all taken care of in less that 10 minutes! Thanks Macey!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ashley Avila’s Team. "
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billy perez

February 25, 2026

5  out of  5
rating by billy perez
"I was tired of paying for high insurance so I started to shop around and I found Ashley Avila and was really happy with Macey’s help, after two day of just me thinking and asking questions we finally changed over to State Farm. Macey was a lot of help and never pressured me to make a decision, highly recommend them."
We responded:
"billy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ashley Avila’s Team is just a call or email away!"
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Lenchito Menodza

February 19, 2026

5  out of  5
rating by Lenchito Menodza
""I had an amazing experience working with Macey! She is super friendly and took the time to explain everything so I actually understood my coverage. Best of all, she helped me save a ton of money on my car insurance."
We responded:
"Thank you so much for the 5-stars, Lenchito! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jazmine Teissonniere

February 18, 2026

5  out of  5
rating by Jazmine Teissonniere
"Macey made my experience overall incredible! She worked with my grandmother and I, Macey made sure to make us both comfortable and was upfront with honesty with everything. We greatly appreciate Macey and would definitely recommend working with her!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ashley Avila’s Team here in Houston . "
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Isai Sanchez

February 18, 2026

5  out of  5
rating by Isai Sanchez
"Macey was amazing to work with! She was friendly, knowledgeable, and made everything easy to understand. She took the time to answer all my questions and made sure I got the coverage that fit my needs. I highly recommend her !!"
We responded:
"Isai, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ashley Avila’s Team here in our Houston office. "
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cristina rico

February 10, 2026

5  out of  5
rating by cristina rico
"I’m very pleased with the customer service I received today with my agent Ashley Avila ( Macey) she was very attentive and she help me with my discount as a homeowner. I definitely will recommend her with my friends and family. Thank you!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Barbara Paulk-Steeley-Warner

February 4, 2026

5  out of  5
rating by Barbara Paulk-Steeley-Warner
"My experience with Macey was like talking to a great friend. She was so fast, friendly and very knowledgeable. It was a nice surprise that it went so smoothly. Thanks Macey for all your help. So glad I changed insurance companies. I saved $100 .. I'm sooooo pleased. I recommend State Farm over any other insurance company."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ashley Avila’s Team here in Houston . "
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David Hernandez

February 3, 2026

5  out of  5
rating by David Hernandez
"Macey is awesome! She took the time to explain my coverage, answered all my questions, and never made me feel rushed. Super helpful and easy to work with. I’d definitely recommend her to anyone looking for insurance through State Farm."
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Shannon Risinger

January 21, 2026

5  out of  5
rating by Shannon Risinger
"Just did the switch from GEICO to State Farm with macey and she was so easy to work with. They have saved me $115! How amazing is that?! Thanks again Ashley you have been a blessing!"
We responded:
"Thank you for the fantastic review, Shannon! We are always here to help with your insurance needs here in Houston . "
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Nicole Mae

January 21, 2026

5  out of  5
rating by Nicole Mae
"Ashley is absolutely amazing. She explained all the process so great and was able to save us a lot of money! The whole process took less than an hour and I’m highly satisfied."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Avila’s Team. "
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Hyeongseon Jeon

January 14, 2026

5  out of  5
rating by Hyeongseon Jeon
"Macey helped me with my car insurance and was extremely professional and kind. She worked hard to lower my rate on my behalf and made the whole process smooth and stress-free. She is incredibly kind, supportive, and very responsive. Everything was handled quickly and efficiently. I highly recommend working with Macey if you need car insurance!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Avila’s Team. "
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Kathryn Brake

November 13, 2025

5  out of  5
rating by Kathryn Brake
"Macey made switching my insurance provider as simple as could be. Excited to start my journey with State Farm Insurance!"
We responded:
"Macey is great! She's a major asset to our team and we are so glad she was able to assist. We're happy to be of service to you, if you need anything at all please don't hesitate to reach out! "
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J.J M

September 29, 2025

5  out of  5
rating by J.J M
"Great Service! I had inquired about insurance a couple months ago and they kept checking in to see if I needed some and Macey helped us find the best insurance for a low monthly payment ! Thank you so much! I recommend Macey 100% satisfied with the service !"
We responded:
"Macey is awesome, she's been a great asset to our team and we're so glad that she was able to assist you! Please let us know if you need anything at all, we greatly appreciate you and your business. Welcome to Ashley Avila State Farm! "
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girtrude simmons

September 19, 2025

5  out of  5
rating by girtrude simmons
"I called into the office today get a new policy started. I had the pleasure of speaking with Macey, her customer service was impeccable, she made sure my policy included everything I requested. Macey took the time to explain everything in depth and made sure I was happy with everything my policy included. I will refer Ashley Avila office to any one that expects great customer service and agents that are knowledgeable about all aspects of insurance."
We responded:
"Hey Miss Simmons! Thank you SO MUCH for your kind words! Macey has been nothing short of amazing; we are really blessed to have her be a part of our team. We greatly appreciate you and your business, if you need anything at all, please don't hesitate to reach out. Welcome to Ashley Avila State Farm! "
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Harish Kumar Allada

September 3, 2025

5  out of  5
rating by Harish Kumar Allada
"I had a great experience with Macey Dominguez at State Farm Ins. Even though I kept postponing due to my busy schedule, she patiently followed up at convenient times without ever forcing anything. With her calm and helpful approach, she made the process simple and helped me secure full coverage insurance at an affordable price. As a student, I truly appreciate her support and definitely recommend her to all other University of Houston students looking for reliable insurance"
We responded:
"Macey is the best! She's knowledgeable, patient, and one of the greatest assets to our team. We greatly appreciate your business, welcome to our agency! "
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Isis Trebble

August 21, 2025

5  out of  5
rating by Isis Trebble
"Ashley was so helpful in tailoring the perfect quote for me! New beginnings need helpful, patient, and supportive people and that’s exactly who she is."
We responded:
"Hey Isis! Thank you for your kind words, we're so happy to have you and we are grateful for your trust in our office. We will take great care of you - safe travels on your new journey to Houston!"
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Beatriz Torres

August 6, 2025

3  out of  5
rating by Beatriz Torres
"We've been with Ashley for a little under 3 years. We had renter's insurance and vehicle coverage the entire time with no claims & no missed payments or issues. My partner and I, however never got put under the same household even though we were both named on our renter's insurance policy & common law married. We never got to save more money doing this. When it came time to purchase a home, as a first time home buyer we were new to everything, but we thought we could inquire with State Farm to bundle even more since we've loved the experience so far. I requested a quote online and got a call the next day. A gentleman gave me a call from Ashley's office, I supplied the address for the home and he said "sorry we don't insure Houston right now". No reason, just this response. When we asked family members for referrals for homeowners insurance companies/agents, we were given a State Farm rep that wasn't ours. We inquired with that rep & he went above and beyond to explain in detail why state farm didn't insure our future property, and in fact, State Farm DOES insure Houston, just not our particular new home's area, however he made every effort to help us wherever he could. That's the customer service I'd expect from Ashley and her team, but unfortunately they fell short. We've never had an issue with anything, but I personally did not feel as though our customer loyalty mattered enough to go the extra mile this instance. We have since decided to transfer with a different representative that will take the time to explain things to us and find a solution when possible."
We responded:
"Hey Beatriz, Thank you so much for taking the time to share your experience. We genuinely appreciate your loyalty over the past three years and are grateful for the trust you placed in our agency for your insurance needs. We are truly sorry to hear that your recent experience fell short of your expectations, especially after so many positive years together. We strive to provide clear communication and personalized service to every customer, and we regret that we did not meet that standard in your case. Your feedback regarding the household policy and the explanation about homeowners coverage in your area is especially valuable, and we will use it to improve our processes and training. Please know that your concerns matter to us, and we would welcome the opportunity to discuss this further or answer any lingering questions you may have. While we understand your decision to transfer, we wish you the very best and hope to serve you again in the future. Thank you again for your candid feedback and for allowing us to be part of your insurance journey. Warm regards, Ashley and Team"
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Heather Ortiz

August 2, 2025

5  out of  5
rating by Heather Ortiz
"I loved working with Macey!! She was very patient and answered all of my questions. I felt like I was talking to a friend! 😊"
We responded:
"Thank you so much for working closely with Macey, she's an amazing asset to our team and we are very blessed to have her be a part of our office! Please don't hesitate to reach out to our office if you need anything at all, welcome to Ashley Avila State Farm! "
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sonia perez

August 1, 2025

5  out of  5
rating by sonia perez
"Thank you Macey for helping me with my auto insurance"
We responded:
"Macy is awesome! We’re so glad she was able to help, and we’re so glad to have you! Don’t hesitate to reach out to our office if you need anything at all. We’re here for you! - Ashley Avila State Farm "
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Kourtney Washington

July 23, 2025

5  out of  5
rating by Kourtney Washington
"Macey was so great! Love her energy! Keep up the great work and attitude!"
We responded:
"Thank you for working with Macey, and thank you for your kind words! We greatly appreciate your business and your loyalty. "
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Jackie Avila

July 21, 2025

5  out of  5
rating by Jackie Avila
"I called this morning to set up a new renters policy and within an hour Macey had everything ready for me. She was professional and friendly, highly recommend!"
We responded:
"Macey is amazing, we're lucky to have her as a part of our team! We're glad she was able to assist, and we're so happy to have you! Please let us know if you need anything else in the meantime, we're here for you. - Ashley Avila State Farm "
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Tammy White-Horne

July 14, 2025

5  out of  5
rating by Tammy White-Horne
"I have had the pleasure of working with Ashely directly regarding mutual clients. Wow - efficient and friendly! If you need a on top of it State Farm office, give her office a call."
We responded:
"Thank you for your kind words, Tammy! It was a great pleasure working with you! Please let us know if you need anything else in the meantime. We're here for you. "
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Rose Johnson

June 30, 2025

5  out of  5
rating by Rose Johnson
"Ashley Avila is actually a great rep for State Farm. One of the luckiest days of my life was getting her for my agent. Have no hesitation working with Ashley and her great office. Thank you, State Farm!"
We responded:
"We greatly appreciate you and your business Rose, thank you for your kind words! "
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Monica Moreno

February 28, 2025

5  out of  5
rating by Monica Moreno
"Ashley’s been my agent for more than a 2 years now she’s very helpful and great at updating or offering me the best quotes for my policies. I highly recommend"
We responded:
"Hey Monica, We greatly appreciate you and your business. It is a pleasure being of service to you and your family. We will take great care of you! - Ashley Avila "