State Farm® Insurance Agent Ashley Avila

"We've been with Ashley for a little under 3 years. We had renter's insurance and vehicle coverage the entire time with no claims & no missed payments or issues. My partner and I, however never got put under the same household even though we were both named on our renter's insurance policy & common law married. We never got to save more money doing this. When it came time to purchase a home, as a first time home buyer we were new to everything, but we thought we could inquire with State Farm to bundle even more since we've loved the experience so far. I requested a quote online and got a call the next day. A gentleman gave me a call from Ashley's office, I supplied the address for the home and he said "sorry we don't insure Houston right now". No reason, just this response. When we asked family members for referrals for homeowners insurance companies/agents, we were given a State Farm rep that wasn't ours. We inquired with that rep & he went above and beyond to explain in detail why state farm didn't insure our future property, and in fact, State Farm DOES insure Houston, just not our particular new home's area, however he made every effort to help us wherever he could. That's the customer service I'd expect from Ashley and her team, but unfortunately they fell short. We've never had an issue with anything, but I personally did not feel as though our customer loyalty mattered enough to go the extra mile this instance. We have since decided to transfer with a different representative that will take the time to explain things to us and find a solution when possible."

"I loved working with Macey!! She was very patient and answered all of my questions. I felt like I was talking to a friend! 😊"

"Thank you Macey for helping me with my auto insurance"

"Macey was so great! Love her energy! Keep up the great work and attitude!"

"I called this morning to set up a new renters policy and within an hour Macey had everything ready for me. She was professional and friendly, highly recommend!"

"I have had the pleasure of working with Ashely directly regarding mutual clients. Wow - efficient and friendly! If you need a on top of it State Farm office, give her office a call."

"Ashley Avila is actually a great rep for State Farm. One of the luckiest days of my life was getting her for my agent. Have no hesitation working with Ashley and her great office. Thank you, State Farm!"

"Ashley’s been my agent for more than a 2 years now she’s very helpful and great at updating or offering me the best quotes for my policies. I highly recommend"

"Great experience!"

"Excelent service, knowledge and friendly customer service. I'm very satisfied with Ashley's over all service. 5 stars"

"The ASHLEY AVILA State Farm Agency and Staff were extremely attentive and actively engaged during every facet of my claim, from start to finish. BEST insurance agency I have ever dealt with during my 74 years !!!"

"HORRIBLE, UNPROFESSIONAL, UNORGANIZED. Do not get insurance with this agency. All you will receive is a headache. They do not know what they are doing. O STARS"

"Hassle free ,great customer service"

"Ashley is very helpful"

"Do not recommend to get insurance with this agency. Everything sounded great at the time of sign up for a new policy on both of my 2023 dodge chargers. Signed up paid for two months of insurance and received a letter stating they would be cancelling my policy due to information that was not provided by myself. It was an accident I was in over a year ago and i was hit from behind, I also mentioned this at the time I purchased the insurance. How do you sign someone up for a policy without doing all your research and then just cancel two months later without finding out the facts? Worst customer service and worst insurance experience with this agency."

"Ashley Avila took great care of me, in a very time sensitive situation. She was very patient, kind and understanding!"

"Best agent for all your insurance needs! I highly recommend her for all your questions about insurance and helping to find ways to save money. She’s also great with life insurance!"

"Ashley Gamboa is the best any time I have trouble with anything just a call away. Always is super respectful and professional. One of the best agents I’ve ever had to deal with."

"Ashley and her staff are AMAZING! The customer service is top notch. I am always greeted with a smile when I stop by or a friendly voice when I call in. My questions and concerns are always answered and resolved quickly. Ashley is also bilingual which makes her such an asset to the community!"

"I was with Statefarm and Ashley Avila for more than one year. Ashley was always very responsive, kind and helpful. Highly recommended!"

"She’s honestly one of the kindest agents I know!"

"I recently went in to purchase car insurance, from the time that I walked through the door I felt very welcome. The entire staff was very friendly, courteous and very professional. From that I purchased my insurance through this State Farm agency."

"Ashley and her team are always so responsive and believe in taking care of their clients. I am so blessed to know her."

"I love love love working whit my agent Ashley and her staff . This was my first time getting into a major car accident and I was so lost on the process but they made it so easy and I had no issues whit them at all they where on the ball and took care of us like family . I recommend them 100% and the app is also friendly user !!!"

"Muy excelente muy buen servicio 👍 😃"